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I just wanted to say how satisfied from start to finish we are with the help we received for the measurements and the quick turnaround to receive our order, thanks again to Tim and his partner, just brilliant
Thanks Andrew. It was lovely to meet you both and see your fascinating property - so much potential there - and a lot of work!
I have to say that the customer service from Hare Wall Panelling had been fantastic. We ordered panelling one day and it arrived the next. We requested various bits of information that was responded to very quickly and overall have been a pleasure to do business with.
Thanks very much for the review, it's nice to know that people appreciate good service. When we get medium to larger sized orders that are within about 100 miles of us, we often like to deliver them personally to have a day out. In these cases, we can deliver at at times to suit the customer, and much quicker than when using a courier.
Initially we ordered dado rail to complement our already installed (by us) tongue and groove panelling, having looked more closely at the website we decided to change from tongue and groove to Harewall panelling. Best decision we made. It’s transformed our living room, dining room, hall, landing and stairs. Installation was relatively easy due to the easy to understand CAD drawings provided by Tim. They personally delivered 2 of our 5 orders and it was great to meet them, lovely couple.
Thanks Bill and Carolann. It was lovely driving up to Glasgow twice in 2 weeks and meeting you. Glad you like the panelling and thanks for the photos. Your joinery skills are amazing - I'll forward any installation enquiries from Scotland on to you in future 😉
'Fantastic' needed to amend order wasn't a problem, comunication excellent most of all the items are TOP QUALITY ...Thanks Tim for all your help!
Hi Gary. Thanks very much for your comment. We are a small business and want everyone to be completely satisfied with both our panelling and our service. If you have to amend your order and it hasn't gone out yet, no problem.
what a great company to deal with from the order to the delivery ,a pleasure to deal with and the product first class,will certainly use again
Thanks Alan. We try to give the kind of service we would want ourselves, glad you like it.
Really impressed with the panels, easy to order, great communication from Tim and good delivery, they have really transformed our stairs and hallway, I would definitely recommend!
Love the panels. Tim was really helpful throughout the ordering process - we received email responses straight away and the delivery was smooth.
We only needed a single panel and some short pieces of dado and skirting, to fill in a gap when we blocked in a doorway as part of an extension. Tim was amazingly accommodating and, as we lived relatively locally, even took the trouble to deliver the bits we needed in person. Truly ‘above and beyond’ for such a small order. Highly recommended!
Thanks for the review Mike. We know that people can't get this panelling anywhere else so we always try to give the best service we can - doesn't matter if it's only a small order.
The wall panelling is even better than we dared hope for and the company owner is one of those rare breeds , someone who goes that extra mile for his customers. We can't praise them highly enough.
I have very limited skills working with wood but the panelling was very easy to use and I have been able to transform the look of my house. I would recommend this to anyone